Beverly Hills BMW
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Jerked me around for a week
Written by 01/03/2017
onUGH! I was jerked around for a week, one of the worse attempts to buy a used car EVER!
I contacted this dealer trying to buy a car (2011 328i wagon the very 1st day that it was listed on cars.com The sales person couldn't find the car as it was not at the facility, I had to forward him the ad, (I did so on the 23rd of December, the same day the ad appeared).
I told him I wanted it and then was promised that they would send forms to me to sign (the following day).
The weekend came and went with no word so I sent another request, the form finally arrived and it was returned Absolutely NO reply to my REPEATED phone calls and emails
Worst attempt to purchase a used vehicle EVER
ZERO replies to repeated phone calls and emails
WOW! Based on other reviews I've read about this dealership, they are "ok" with this type of p-poor customer service.
Unbelievable
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No