New Century Volkswagen
Back to Sales Reviews
Dealership Sales Review
sales Rating
Thanks, New Century
Written by 05/04/2017
onI was one of those who was deeply disappointed to discover that VW had defrauded its customers and its dealers by "fixing" its emissions levels on diesel models. I had loved my Jetta TDI and had got amazing mileage from it--up to 450 miles on a single tank. I was shocked to discover that what I had thought to be a "clean" car was in fact totally toxic. However, once the VW legal settlement and compensation came through, I returned to New Century because their customer and maintenance service had always been so friendly and efficient. Fausto Briseno was enormously helpful, miraculously locating for me the exact model that I would have wanted (not knowing it was available), a Golf Diesel Wagon that--this time--really does run clean. He arranged a good deal on it and also did a number of little things that ensured my satisfaction. I'm glad to be back with New Century, despite the deception that VW practiced.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes