Volkswagen of Garden Grove
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Dealership Sales Review
sales Rating
Proceed on any purchase with caution
Written by 07/23/2009
onI went to this dealership because they had the car I wanted and gave me a great deal on it. However as soon as I said, "Yes, lets move forward" I was treated horribly, so horribly I was forced to lodge a complaint against this dealership with corporate.
Here's a sampling of what happened:
-During the sale, the two sales people that helped me with the car fought over commission in front of me
-The finance manager almost sent my credit application to the wrong credit union (I had been pre-approved by my credit union)
-The used car sales manager lied to me and then yelled at me via phone when I questioned him on a statement he had made
So for anyone looking to purchase a vehicle with this dealership, if you choose to buy, be prepared for headaches and mistreatment.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes