Skip to main content

Volkswagen of Garden Grove


10800 Trask Ave, Garden Grove, CA 92843 (map)
Today 9:00 AM - 8:00 PM
Sales Rating
Recommend:
Yes (0) No (1)
Service Rating
Recommend:
Yes (1) No (0)
Back to Sales Reviews

Dealership Sales Review

1.5 out of 5 starssales Rating
Proceed on any purchase with caution
Written by snowrabbit393 on 07/23/2009
I went to this dealership because they had the car I wanted and gave me a great deal on it. However as soon as I said, "Yes, lets move forward" I was treated horribly, so horribly I was forced to lodge a complaint against this dealership with corporate. Here's a sampling of what happened: -During the sale, the two sales people that helped me with the car fought over commission in front of me -The finance manager almost sent my credit application to the wrong credit union (I had been pre-approved by my credit union) -The used car sales manager lied to me and then yelled at me via phone when I questioned him on a statement he had made So for anyone looking to purchase a vehicle with this dealership, if you choose to buy, be prepared for headaches and mistreatment.
  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes

Add a Comment

Only letters, numbers, and spaces will be accepted.

Character limit: 30
Character limit: 7500
Please review your comments carefully before submitting. Once submitted, they cannot be deleted or changed. All reviews and comments to Edmunds are subject to the terms of our Visitor Agreement.