King Acura
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Sporadic Rattle of Unknown Origin
Written byon 01/12/2018
Recently, my newly purchased MDX developed a rattle in the front end of the vehicle. It would rattle at no specific time; not always when there was a bump, a change in direction, a head wind......When I took it to the service department the first time, it could not be duplicated. I brought it back when it began again. It did not occur on the first day; so I left it overnight. Thankfully, it did occur the following morning and the cause was identified; a missing clip of a shield. I am appreciative of the dedication that was shown to solving the problem. The vehicle was under warranty, so there was no quote and no cost for the repair.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes