15,000-Mile Service Complete - 2012 Toyota Camry Long-Term Road Test

2012 Toyota Camry Long Term Road Test

2012 Toyota Camry: 15,000-Mile Service Complete

October 31, 2012

(Photo by Mike Magrath)

Our 2012 Toyota Camry returned from its 15,000-mile service yesterday. As expected, the oil change was covered under Toyota's complimentary maintenance program. What we didn't expect was such a quick resolution to our steering wheel button problem... 

According to our advisor, the tech was able to get the buttons to fail. He said, "We've found that sometimes the audio systems in the new Camrys can be buggy. We reset the audio system and that seemed to fix the problem."

Our advisor added, "Also, remember that in order to use the audio controls while the car is in motion you need to hold down the 'mode' button. You don't need to do that when it is stopped, just when you're moving."

This last tidbit was news to me. It just doesn't make any sense. Look at the picture. What sort of hand pretzel is required to make that work? I think wires were crossed somewhere between somebody's mouth and his ears. Still, we didn't encounter the problem on the way back from the dealership. So, for now, it is fixed.

Mike Schmidt, Vehicle Testing Manager @ 15,959 miles

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