20,000-Mile Service - 2013 Lexus GS 350 Long-Term Road Test
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2013 Lexus GS 350 Long-Term Road Test

2013 Lexus GS350: 20,000-Mile Service

August 13, 2013

2013 Lexus GS350

The "Service Engine Soon" light was flashing on our long-term 2013 Lexus GS350. This meant that it was time for its 20,000-mile service.

I took the GS to the nearby Lexus dealer in Santa Monica. The 20K service included an oil change with synthetic oil, replacement of the air and cabin filters, new washer fluid and a vehicle inspection.

An hour of labor for maintenance at this dealer costs about $140 (It's $160 an hour for repairs). This job called for just over an hour of labor. The parts added up to $154.

The car was ready a few hours later. The total cost, which included tax and the savings from our $25 "discount coupon," was $305.68. Maintaining a luxury car is expensive. Maintaining a luxury car in Santa Monica is even more so.

Days out of service: None

Ronald Montoya, Consumer Advice Editor @ 20,180 miles


Comments

  • reminder reminder Posts:

    It's a wonder anybody other than millionaires can live in CA. The labor rate is double of what dealers charge where I am. Ridiculous. They're not curing cancer, they're turning wrenches & reading computer analysis.

  • bassrockerx bassrockerx Posts:

    Minimum wage there is 16 dollars an hour so im guessing the mechanics are getting paid 30 dollars an hour or more so when you figure about 100 dollars over labor cost most shops charge that is pretty close

  • noburgers noburgers Posts:

    not that much more expensive than a Hyundai dealer--the oil changes are generally reasonable but you get nailed for cabin and air filters. so I change my own filters. I'm curious if they broke down the parts charges what they charged you for washer fluid--it's odd that they charge for an item that is considered part of the oil change routine as a top-off

  • noburgers noburgers Posts:

    p.s. these dealerships have high overhead to pay--you are essentially paying for all those bells and whistles and the real estate it sits on

  • fordson1 fordson1 Posts:

    7.6 quarts of 0W-20 should be around $60. Oil filter is $6.50 for a good one, air filter $24 for a good one, cabin air $15 for a good one. Cabin filter replaced through back of glovebox, with no tools required. So you could get the parts for say $110...not too bad, but the labor is ridiculous. In a fully-equipped shop with a lift - you change both air filters while the oil is draining - should be no more than half an hour all told.

  • bassrockerx, min wage in CA is $8/hr

  • edmunds, it would be interesting if you called other dealerships in the area to compare prices. Then we can really see if the prices are out of whack. Maybe some in the valley and in Long Beach?

  • schen72 schen72 Posts:

    desmolicious, minimum wage can also vary by city. In San Francisco and San Jose, minimum wage is $10/hour.

  • schen, fair comment but in San Mon it is $8/hr. jobs like oil changes are given to the bottom of the rung mechs, so maybe they are making $10/hr. Same for changing the filters. It's maybe a 30 minute job for the entire service. It still would be interesting to see what the other dealers charge outside west LA. p.s this same service (including tire rotation, not including cabin filter) is $24.95 (with coupon) at my Jeep dealership in Orange County (south of LA) for my 2012 Wrangler Rubicon. While of course it is not the same car it has very similar electronics and OBD systems and the checklist is just the same. It's crazy how expectations of service cost are tagged to the perceived sophistication of the vehicles.

  • yellowbal yellowbal Posts:

    You don't get Toyota Care with the Lexus?

  • hoseclamp hoseclamp Posts:

    you guys seriously need to start using your 2 post lift and rockauto.com, and save yourselves some money.

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