2012 Ford Explorer XLT: Still Waiting for Tech Update
May 31, 2012
We've been waiting awhile for a "performance update" for the MyFord Touch system in our Explorer. We tried to get it loaded at the dealer but it didn't take. The factory was supposed to send out a USB sitck but it hasn't shown up either.
So for now we're stuck with the system as it came from the factory last year -- and that's not good. Actually, it's not just a blank screen, it's just slow. And as far as I'm concerned, they're almost the same thing.
Ed Hellwig, Editor, Edmunds.com
UPDATE: I've been informed that although our Explorer has been to the dealer, an update was not been attempted yet as none of the dealers we've tried had the proper software at the time. We've been told that the software is now available and we'll make another go of it. At this point I can only reiterate what Brent said about trying to get this done in the first place: it's a hassle.