Beating a Dead Horse Edition - 2012 Ford Explorer Long-Term Road Test

2012 Ford Explorer Long Term Road Test

2012 Ford Explorer XLT EcoBoost: Beating a Dead Horse Edition

April 16, 2012


Yes, I know the MyFord Touch is due for an update. Yes, I also know voicing my harsh opinion of the system only adds to the chorus of those on staff who agree, but I've been living with the Explorer for six days now and I need to vent.

What you see pictured here is a completely non-responsive touchscreen which encompassed all its functions (phone, navigation, climate control,  audio, and so on) were locked out behind the utterly dead screen. Beyond that, all of the redundant controls below like the on/off/volume hard button/knob (not pictured) were also on the fritz. After a few minutes of driving, the system re-booted itself and all was (almost well).

Were that the only problem I experienced, I would have been mildly perturbed. It's not just the glitchy, recalcitrant, touchscreen, virtual buttons that are so slow to respond to "MyTouch" (causing unintended double touches). No, it's the contrast of this slow response to the overly sensitive touch-sensitive "paint drip" buttons on the rest of the center stack that really makes the whole system infuriating. Yes, even I dared to rest my thumb on the flasher-activation button and drove with my flashers on for a while before I realized it. I'll finish with this: When I attached my iPhone through the USB port, it would sometimes be completely invisible to the audio system, other times it indexed and played as expected, and yet sometimes it would play for one song then become unresponsive as if invisible again. Finally, sometimes my iPhone would connect to the audio system as a "Docked Device" and not through the SYNC protocol. This update better come soon. Yo, Schmidt. Anything in your mailbox yet?

Chief Road Test Editor, Chris Walton @ 12,775 miles

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