Subaru City of Milwaukee

My wife and I went to the dealership to purchase a new Subaru. The salesman was nice and helpful, but during price negotiations things went south. The specific car we were in negotiations about was not at the dealership, but we were told it was coming in a dealer trade. Unknown to us, the vehicle had already been sold, but we were not told this and we continued to negotiate on that specific car. While on the phone with the salesman regarding price, we were told the car was no longer available. The sales manager, Steve, spoke to my wife and told her he did not know how the car we were planning to buy was not available and he never saw anything like it in his 9 years. After my wife pressed Steve about the issue, he abruptly hung up on her. We wound up going to Sommer's Subaru in Mequon a few days later and purchased a Subaru within 45 minutes. Our experience with Sommer's was a complete 180 from Subara City. The staff there was very friendly and professional and did not play games. It is regretful we had the experience we did at Subaru City because it is a half hour closer to our house. We will never take our new Subaru to Subaru City for any service and are now loyal fans of Sommer's.