Customer Reviews of Subaru City of Milwaukee
Best Dealership Service Ever
byon 07/14/2023
Just got home from an intensive test drive following some comprehensive and complicated work on my Outback. I've owned cars since the mid '60's and usually used dealerships for service because of their specialized knowledge and experience. I've never seen a better service department from Hawaii to Washington, D.C. Marcus, the service writer, was especially professional and helpful, keeping me apprised of problems and solutions throughout the 3-day ordeal. I most highly recommend Schlossmann's for any and all service your car may need.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Subaru City, [violative content deleted]?
byon 11/05/2009
I brought a subaru to Subaru City to have it inspected prior to purchase. The inspection cost $110.oo and I was told that the car would need ONE wheel bearing repaired cost $300.oo and that the car was a good deal. I had the bearing repaired at another shop and was told that it needed a second bearing, brought it to Subaru city this time to be repaired with the $300 quote in mind, after they took the car apart ,(at a cost of $55),they told me I needed a wheel bearing (just what I TOLD them), and that replacing it would cost $684?!?!?!!!! I talked to the receptionist with the mechanic standing next to her that they had previously quoted $300, they both said to my face that they do not remember this quote. What is this all about? I think they are trying to get one over on me. Next step is small claims court, to repay the inspection cost and the cost of the second bearing!
It all started with Bob Schlossmann over 50 years ago... and it continues today on a simple philosophy...
"Give people more than what they expect and do it cheerfully."
Subaru City of Milwaukee, located at 4640 S 27th St in Milwaukee, WI, is your premier retailer of new and used Subaru vehicles. Our dedicated sales staff and top-trained technicians are here to make your auto shopping experience fun, easy and financially advantageous. Please utilize our various online resources and allow our excellent network of people to put you in your ideal Subaru vehicle or the pre-owned car, truck or SUV of your dreams today!
At Subaru City of Milwaukee, we are willing to answer every and all questions you might have during the car finding process. We are conveniently located in Milwaukee, WI at 4640 S. 27th St, just a short drive from Waukesha, Muskego, Brookfield and more. You can also reach us anytime by calling 414.281.9100.
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