Lithia Chevrolet of Redding
Customer Reviews of Lithia Chevrolet of Redding
Amazing
byon 11/15/2022
Had an amazing experience the gentleman that helped us was Cheyne, very helpful in finding the right car for us. Answered all my concerns and questions very friendly would highly recommend.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
S.og check
byon 04/10/2024
Great work! Went in for smog check failed...diagnosed problem ordered part...replaced part...passed smog check. Thank you
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Unless you want to buy a car with existing issues, don’t buy from here!
byon 06/07/2023
This dealership is horrible. They sold us a three-year old car that ended up having leaking drive shafts within two months of buying it. They also sold us a $2,500 extended warranty that was useless. This dealership does NOT back up the cars they sell. Do not buy from them!!
- Recommend this dealer? No
- Did the dealer honor all commitments made? No
1 Comments
Service rip off
byon 12/26/2022
Brought my 2017 Silverado in for what I thought was a transmission issue. They told me I had a miss firing engine and that I needed to replace my engine at a cost of 8-10 thousand dollars and I was also told that they couldn’t get a replacement engine. I took it to an engine shop and found that it was just spark plug wires that cost $133.00 . They either just spent 5 seconds on diagnostics or they attempted to rip me off! Either way this service department has been a disaster for 10 years that I k ow of.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
1 Comments
Amazing
byon 11/15/2022
Had an amazing experience the gentleman that helped us was Cheyne, very helpful in finding the right car for us. Answered all my concerns and questions very friendly would highly recommend.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Purchase of 2022 Trax
byon 07/27/2022
Very easy experience, our sales rep James did a fantastic job! I went from looking at a used base model that I wasn't very thrilled about to now driving a brand new, not so based model Trax and the cost difference was next to nothing, I'm so glad he shared the information on the cost difference. I am so happy with my Trax!!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Dealer recall and oil change
byon 05/20/2022
Dealer took way longer than was needed and didn't do what they promised to do.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
1 Comments
Best car buying experience I've ever had!
byon 03/17/2022
I've been buying new cars for 35 years. I've never purchased a Chevy though. This is my first. Had it not been for talking with Cheyne Birdsong, I might have gone with Ford. Cheyne is by far the best sales professional I have ever worked with. Cheyne knows the product unbelievably well and his professionalism, integrity, hustle and ability to be so genuine is something I really haven't experienced before. You are lucky to have this guy working for your business. He created such a wonderful buying experience for me. I decided to drive almost 700 miles "one way" just to meet him and buy a vehicle from him. This is a vehicle purchase I will honestly never forget. It's hard to put into words how special this purchase was for me because of Cheyne. This guy works so hard to make the customer truly feel respected and important. I've been a senior real estate manager and managed many people of the last few decades and if I were still in the business, this young man is someone I would very much want on my team. And that's putting it mildly. In a time where there are so many people in customer service that are either too busy or unmotivated to do a good job much less go the extra mile, it is almost shocking when you meet a guy like Cheyne that operates at such a professional level with the kind of respect and "can do" attitude he has. I honestly went to about 5 dealerships locally in southern California and I made the decision to drive 1,400 miles round trip to buy a car from Cheyne. I think that says it all. Thank you for making this such a memorable time. My wife is so happy with her new SUV. She'll drive it for many years to come! All the best, Richard Hart
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Service
byon 03/15/2019
Fast exceptional service. People are super nice.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Lithia chev
byon 01/02/2019
The people are amazing! Thanks Jay you always make us feel comfortable. Your customer service is outstanding!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Service
byon 12/18/2018
Great job, friendly, helpfull
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Lithia VIP service
byon 11/21/2018
Redding Lithia has great people in the service dept. Well throughout the whole dealership. Very friendly, professional and courteous. I am very picky about my car and they recognize my concerns.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
New silverado
byon 10/31/2018
David and Jason did a great job. This was a big purchase for me. My first new vehicle. It was a great experience
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
SALES
byon 10/29/2018
Great sales professional mark weckeker was the very best
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
thankful
byon 10/27/2018
The service department went above and beyond for me on my last visit!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
review
byon 09/01/2018
We have bought several trucks from this dealership.They have always been friendly , helpful , and very knowledgeable about there products. We have 3 dealerships in our area but have chosen to go to see Tom Ray because hes been all of the above and is like family nowWe will buy again there in the future !!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Not Applicable
No hassle great experiencr
byon 07/19/2018
Had a great experience with James! No hassle and very friendly staff!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Running Boards
byon 05/21/2018
Lithia Did exactly what they told me they would do. They met every expectation.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
great service
byon 05/11/2018
meet and exceeded all expectations
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Purchase Review by Ramon Perez
byon 12/27/2017
In 15 minutes and 2 short conversations, Charles found my exact truck where as another local dealership wasted 3 hours over 3 days of my time. I also got $9,000 off from Charles whereas the other place only gave me $3,000 off a vehicle I didn't want! Really? I'm really picky but Charles delivered more than I expected and he really listened to what I really wanted right up front. He has very direct and offered advice about what I didn't know about the truck. I really wanted something very specific and Charles made it worth buying this truck from this dealership which was over 650 miles away from Las Vegas. Thank you Charles for my 2018 Chevy Silverado LTZ Z71 in Cajun Red!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Oil change
byon 12/15/2017
Service was great, friendly and my appt was finished in a timely manner
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Service repair
byon 09/22/2017
I took my truck into the shop to have the transmission looked at. After their inspection, it was determined that the torque converter needed attention. My service writer that assisted me was William. He was able to get us into a rental vehicle while my truck was being tended to. He kept us constantly informed of my trucks progress throughout the whole process. Needless to say my wife and I are very pleased with our overall experience and the great customer service that was bestowed upon us by William and Lithia Chevrolet.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Chevrolet Dealership of Redding is committed to excellent service! At Lithia Chevrolet of Redding, we work hard to provide a genuine experience for our customers. You deserve a great Chevrolet experience! Whether you are looking for a new or used car, part, or service, our team in Redding, CA will treat you like family. With our huge selection of used cars, trucks, and SUVs, there is no limit to what you can find. At Lithia Chevrolet of Redding, we work hard so you can drive away happy. Search through our inventory online today to find the car that's perfect for you! Chevy is America's favorite car, and our dealership has the best specials to keep you on the road and your budget in check. Shop our model research page to learn more about Chevy's most popular models and take a test drive today. Visit our dealership today and see how we're changing the way you think about car dealerships!
1 Comments