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Lithia Chevrolet of Redding


200 E Cypress Ave, Redding, CA 96002 (map)
Today 8:30 AM - 6:00 PM
Sales Rating
Recommend:
Yes (2) No (1)
Service Rating
Recommend:
Yes (1) No (2)
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Dealership Sales Review

5 out of 5 starssales Rating
Best car buying experience I've ever had!
Written by Richard Hart on 03/17/2022
I've been buying new cars for 35 years. I've never purchased a Chevy though. This is my first. Had it not been for talking with Cheyne Birdsong, I might have gone with Ford. Cheyne is by far the best sales professional I have ever worked with. Cheyne knows the product unbelievably well and his professionalism, integrity, hustle and ability to be so genuine is something I really haven't experienced before. You are lucky to have this guy working for your business. He created such a wonderful buying experience for me. I decided to drive almost 700 miles "one way" just to meet him and buy a vehicle from him. This is a vehicle purchase I will honestly never forget. It's hard to put into words how special this purchase was for me because of Cheyne. This guy works so hard to make the customer truly feel respected and important. I've been a senior real estate manager and managed many people of the last few decades and if I were still in the business, this young man is someone I would very much want on my team. And that's putting it mildly. In a time where there are so many people in customer service that are either too busy or unmotivated to do a good job much less go the extra mile, it is almost shocking when you meet a guy like Cheyne that operates at such a professional level with the kind of respect and "can do" attitude he has. I honestly went to about 5 dealerships locally in southern California and I made the decision to drive 1,400 miles round trip to buy a car from Cheyne. I think that says it all. Thank you for making this such a memorable time. My wife is so happy with her new SUV. She'll drive it for many years to come! All the best, Richard Hart
  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

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Lithia Chevrolet Of Redding on 03/19/2022
Dealer Response
It was a pleasure to read about your first buying experience working with <STAFFER FIRST NAME/S>. Congratulations on your new <CAR MAKE/MODEL>! Our top priority is delivering informative service at an efficient pace, without making our guests feel rushed or pressured in any way. It's delightful to know that we were able to provide you with such a memorable and pleasant experience. Thank you for taking the time to write this outstanding review. We look forward to seeing you again in the future! Sincerely, Logan McShane- General Manager
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