Longo Lexus Sales Reviews Dealerships
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Longo Lexus Sales Reviews

  • 3530 Peck Rd
  • El Monte, CA 91731 (map)
  • (888) 219-5067
  • Chat with Dealer
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Sales Reviews

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Sales Rating Poor Sales Treatment Written by Wasted_time on 04/29/15 05:17:34 PM PDT
Recommend this dealer? No Purchased a vehicle from this dealer? No

This dealers sales staff treated me poorly. The Sales person was first tried holding me in the sales room during price negotiations by keeping my trade-in car keys. I basically had to demand they return my keys so I could leave.
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Dealer Response

Dear Valued Guest, My name is Kary Loefler, Guest Relations Director for the dealership. First allow me to apologize for your less-than-satisfactory visit. We spend a considerable amount of time in training our employees on the importance of not only me... Read more

All Comments (1)
Sales Rating Finest Sales Dealership in Southern California Written by SanDiegoRX350 on 06/27/14 01:05:58 PM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

Internet sale: Leo S. Very nice sale person, great inventory. Leo went above and beyond to meet my demand on the last day of the year before the ad. is expired. We bought a new 2014 RX 350. Recommended Leo to my friend and my friend just closed the deal today for RX350. Leo, thank you for great tim...
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Dealer Response

Hello SanDiegoRX350 - My name is Kary Loefler, Guest Relations Director for Longo Lexus. I just wanted to say THANK YOU so much, for letting all those who visit Edmunds website about your experience. I've have already shared this review with Leo and his re... Read more

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Sales Rating Longo probably runs the finest Sales Service Dealership Written by digipro37 on 09/15/13 06:09:57 PM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

I have owned three Toyota Landcruisers and two Lexus. The Sales Department and associated staff are the best I have ever met. I am not an easy person to please. Yet over the nine years in purchasing and servicing my vehicles the total group are the best trained people of any dealership I know about....
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Dealer Response

Dear digipro37, My name is Regina Cortes, Guest Satisfaction Supervisor for Longo Lexus. First allow me to thank you for choosing Longo for your auto car needs. We know there are many options to choose from. We also appreciate the time you have taken to write... Read more

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Sales Rating Most of Sales persons are excellent (from Don S.) Written by donisland on 08/22/13 05:50:15 PM PDT
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

We worked with Victor Z., a guy who truly works hard to please you. He was very helpful and cooperative no matter what requests we made, and we made plenty while looking at different models and color options. We talked to another salesperson there that we felt was not very helpful and came back ano...
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Dealer Response

Dear Don S., My name is Regina Cortes, Guest Satisfaction Supervisor for Longo Toyota/Scion. Please allow me to thank you for taking the time to share your awesome experience you had with Victor with us! Victor and his management team were pleased to read no... Read more

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Older Reviews (over 2 years old)

The following reviews are over two years old - their ratings are not used to calculate the dealer's current aggregated ratings.

Sales Rating We won't go anywhere else Written by scooter92270 on 01/10/12 05:14:35 PM PST
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes

Fantastic experience buying a 2012 HS250H Hybrid Lexus! Our sales person was Nurul Choudhury, and he made the transaction a purely enjoyable experience. We love our new car and highly recommend Longo Lexus when it's time to purchase or lease a new or used vehicle.
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