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Longo Lexus

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Longo Lexus
3530 Peck Rd, El Monte, CA 91731 (map)
Today 9:00 AM - 8:00 PM
Sales Rating
5 out of 5 stars (18)
Recommend:
Yes (1) No (0)
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Dealership Sales Review

1 out of 5 starssales Rating
Poor Sales Treatment
Written by Wasted_time on 04/30/2015
This dealers sales staff treated me poorly. The Sales person was first tried holding me in the sales room during price negotiations by keeping my trade-in car keys. I basically had to demand they return my keys so I could leave.
  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? No
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kloefler04136 on 05/02/2015
Dealer Response
Dear Valued Guest, My name is Kary Loefler, Guest Relations Director for the dealership. First allow me to apologize for your less-than-satisfactory visit. We spend a considerable amount of time in training our employees on the importance of not only meeting our guests expectations but our drive to exceed them. Due to the anonymity profile posted, we're not able to research your visit thoroughly. Please feel free to contact me directly at 626.580.6057 or kary.loefler@longotoyota.com Sincerely Kary
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