2013 Cadillac ATS: Creaky Cadillac
March 21, 2013
This little issue has been driving me nuts for a while. The steering wheel in our ATS makes a clicking sound as it rotates. It's like turning a socket wrench every time you park. If you don't believe me you can hear it for yourself.
Some people have driven it and barely even noticed. I'm not sure how given how prominent it is every time you turn the wheel. It grated on my ears every time I got behind the wheel, so I finally took it to the dealer today to see if they could smooth things out.
Our local dealership is Martin Cadillac and I dropped in without an appointment. Pierre, the service advisor, was quick to write me up and had no trouble hearing the noise once he got behind the wheel and spun it himself.
Once he had entered the car into the computer he also noted that it had three different service bulletins that needed to be done. At that point he offered a loaner car in case everything took longer than expected. I declined, but it was good to see Cadillac is keeping up with other luxury brands in this respect.
We'll see how good the dealership does when it comes to diagnosing steering columns.
Ed Hellwig, Executive Editor @ 6,177 miles