**The title must be provided at the time of sale and all titleholders should be present. If a previously paid-off lien is listed on the title, you will need both the title and lien release from the lienholder before CarMax can purchase your car.
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What customers are saying
Join thousands of happy customers who redeemed an offer using Edmunds.
4.54.5 out of 5 stars
607 reviews
5 stars
70%
4 stars
18%
3 stars
5%
2 stars
2%
1 stars
5%
Customer Summary
Customers highly value the fast, transparent process and competitive offers, praising the stress-free experience and reliable appraisals that eliminate traditional dealership negotiations.
AI-generated summary of customer reviews
607 Reviews
5 out of 5 starsJun 1, 2026
Everything is great
5 out of 5 starsMay 28, 2026
quick, easy, painless
5 out of 5 starsMay 8, 2026
Appreciate the offer.
5 out of 5 starsApr 30, 2026
Great experience:)
5 out of 5 starsApr 30, 2026
Easy no pressure
Frequently asked questions
Edmunds True Market Value® (TMV®), also known as Edmunds Suggested Price, is a pricing system that helps you determine the average transaction price — or what others are paying — for new or used vehicles in your area so that you can begin your negotiations with a fair price in mind. For customers appraising their vehicles for sale, Edmunds TMV® helps you understand how much you might expect to receive when you sell.
We determine those prices based on a variety of factors, including actual transaction data from dealers. CarMax is one of the dealers from which Edmunds obtains transaction data.
Since June 2021, Edmunds has been a wholly owned subsidiary of CarMax, Inc. However, other than the incorporation of CarMax's transaction data by Edmunds into TMV® calculations, CarMax does not participate in or otherwise influence the manner in which Edmunds computes those values.
Unless otherwise specified, you can sell directly to one of our partners without purchasing another vehicle.
Requirements vary by state and dealer, but generally you'll need: your car's title or payoff information (all titleholders present); valid and current registration; valid state-issued photo ID for all title holders; all keys and remotes. Check with your specific offer partner for additional requirements.
The offer provider you choose to sell with will verify that all of the information provided online is accurate. As long as that is the case, you will receive the exact amount of your online offer.
In most cases, you will leave with payment in hand the same day you sell your car. Payment methods may vary by dealer or offer partner — common methods include bank drafts, checks, or electronic transfers. A bank draft must be deposited and cannot be cashed. Check with your bank about any hold policy on deposits.
Yes! As long as the information you provided online is accurate and you visit the participating dealership before the offer expires, you should receive the offer amount shown.
Our partners analyze your car's specific year, make, model, mileage, and features. They consider its condition, history, and use based on information you provide, as well as their own assessments and internal and third-party history information. They especially look out for major issues, like frame or flood damage or odometer rollbacks. Market conditions and sales performance are also considered. When you redeem your offer in person, the offer partner may need to test drive your car or perform additional checks on its mechanical condition. The long-term maintenance and care of your car is more important than cleanliness when verifying your offer in person.
In most cases, you can sell your leased car in almost the same way as any other financed car. The offer partner will appraise it, contact the leasing company for a payoff quote, and process any equity. Note: not all partners can purchase leased vehicles, and some leasing companies may restrict third-party buyouts. For CarMax-specific details, click here.
If your payoff amount is more than the offer on your car, the difference is called "negative equity." In some cases, it can be included in financing for your next car. Otherwise, the dealer will calculate the difference and you can pay directly. Accepted payment methods vary by dealer. Offers on Edmunds are typically good for seven days, giving you time to arrange funds.
Since June 2021, Edmunds has been a wholly owned subsidiary of CarMax, Inc.
To learn more about the relationship between Edmunds and CarMax, see our Visitor Agreement.
An Edmunds appraisal gives you a True Market Value® which is Edmunds' estimate of the average price dealers are currently paying for this vehicle in your area. This is a useful benchmark, but not a guarantee that someone will buy your car at that price. A firm offer, on the other hand, is a real commitment to purchase your vehicle, typically good for seven days at a participating dealership. If you're selling privately, you can use this offer as a baseline for your asking price. Or, if you're comfortable with the offer, you can accept it and redeem it at a participating location.
No. All offers received on Edmunds.com are firm.
Some of our offer partners may offer vehicle pickup service in select markets. Check with the dealer listed in your offer to confirm availability. In most cases, you can also redeem your offer by visiting a participating location.
No, you don't need an appointment to sell your car. However, an appointment will help get you in and out in as little time as possible.
