Griffin Chevrolet
Back to Sales Reviews
Dealership Sales Review
sales Rating
Disappointed Customer
Written by 04/16/2018
onI recently bought a 2010 Ford Expedition from Griffin Chevrolet and was treated very nicely there from everyone including Peter Pupols my salesman. Where I am very dissatisfied from is that after the first 150 miles the check engine light came on with an error code PO150 and PO130 for an 02 sensor circuit malfunction, which when you guys advertised the vehicle you claimed that the it had no engine codes! Anyone knows that an engine code can be reset, but if it is not fixed it will come back on again within the next 200 miles. The second thing is, this past weekend the passenger side windshield wiper stopped working; I investigated this and found that the linkage was held together by zip ties and have pictures to prove this. i understand this a used vehicle and will not be perfect, but these types of things should have been addressed properly before passing on to the consumer like myself. i am a single dad of 2 and needed bigger reliable vehicle and this was in my budget, so spending $16,000 on a used vehicle should be in good working order and not have to spend hundreds of dollars on it right away. I should have known better than to buy a Ford from a Chevrolet dealer!
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
Showing 1 comment
Sort by:
lmiller9 on 04/19/2018
Dealer Response
Thank you, Mr. Godfrey, for your feedback. Let me say we are sincerely sorry you experienced any inconvenience with your vehicle from Griffin. We do have an inspection process for our used vehicles and our Service Manager pulled the safety report on yours. It doesn't indicate any check engine light problem or reset. And, she guarantees we would never fix any problem with the windshield wiper with zip ties! It could be that was underneath the windshield cowl and something we never even saw. Please accept our apologies though for the trouble you are having. Our Used Car Manager, Tim Penn is asking whether you have had these things fixed on your vehicle yet. Can you let us know the update?
Report