Amato Hyundai Superstore
Back to Sales Reviews
Dealership Sales Review
sales Rating
Beware
Written by 03/31/2015
onThe sales experience was fine - the guy was inexperienced but not a big deal. The financing department, however, is really shady. Review your documents after your requested changes are "made". Also, the guy will tell you if you buy the extended warranty and don't really use it, they'll refund almost the whole thing - flat out lie. We received 10% back on the first one, declined it on the second one. He went to remove it from the contract but actually left it on there. I noticed it when we were at home afterwards. Guy claims it was a mistake - a month ago - still haven't rec'd refund. Will NEVER buy another car there based on the financing departments practices.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? No
Showing 1 comment
Sort by:
amatoauto on 04/09/2015
Dealer Response
On behalf of everyone at Amato Hyundai Superstore, we apologize for the experience that you had at our dealership. We assure you that 100% customer satisfaction is our utmost priority and would like the chance to further understand what happened. Please contact us at your earliest convenience so we can resolve your concerns.
Sincerely, J.R. - Sales Manager
Report