Russ Darrow Mazda of Madison
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Dealership Sales Review
sales Rating
Shady Service
Written by 12/03/2013
onWent to this dealership looking for a 2013 Mazda3. The salesperson was nice, I liked the car and the test drive went well. Once we were back to the dealership, we started talking prices for both the new car and the trade in. After going back and forth a few time they told me we had an agreement. So they put together the paperwork. I went to sign the papers and noticed that the pricing on the paperwork was not what we had agreed upon. I asked for the sales manager to go over what happened and he was rude and not willing to admit what he did. I was very angry and left the dealership without purchasing the car. Also, the pricing on their website is lower than what they are actually selling the car for... just a way to get you in the door and feel disappointed.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No
- Did the dealer honor all commitments made? No