Gordie Boucher Ford of Kenosha

I have been a Toyota customer for the last 35 years . One week with Gordie Boucher and I will never buy a ford again or will I step foot in the dealership. It was agreed leather seats were to be installed in my truck. After a week of owning the truck and three days before the seats were to be installed I get a call from the dealership saying they forgot to add the seats to the contract. If I wanted them I had to contact the installer and pay myself. My wife said to call the dealership back and see if we could still go thru the dealership as planed. That way I would not have to rent a car. After calling the dealership they said the person I needed to talk with was busy. He would call he back. After 2 hours no return call. I called back and spoke with him. He said he would check if I could go thru the dealership and call back in 5 minutes. He never called back. You think if a dealership made a mistake like this they would go out of the way to make it right.