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Kent Parsons Ford Lincoln

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Kent Parsons Ford Lincoln
1400 Shepherdstown Rd, Martinsburg, WV 25404 (map)
Today 8:00 AM - 8:00 PM
Sales Rating
5 out of 5 stars (9)
Recommend:
Yes (1) No (0)
Service Rating

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Dealership Service Review

5 out of 5 starsservice Rating
Outstanding Service
Written by Lilipuha on 06/19/2017
I scheduled a periodic mileage check & oil change for Lincoln Town Car. Also asked them to "find a squeak" as a car trip was scheduled. Rather than replacing a water pump or other unnecessary up-pricing maneuver, they found and corrected serpentine belt issue NOT requiring replacement. Service was efficient, friendly, competent and unbelievably inexpensive (Yay coupons!!). Well Done!!!!
  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
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