River City Ford
Back to Sales Reviews
Dealership Sales Review
sales Rating
Before You Sign
Written by 02/23/2018
onI have purchased 4 cars @ vRCF and was always very satisfied so I trusted them at their word. I pointed out right away the Lincoln MKZ I was going to buy had mix matched tires, the leather seat needed repaired, no floor mats and the wheels were scratched and only one key fob. Right away the salesman said no problem we will get it all fixed. I signed the contract and went back the next day and to make a long story short after a week of daily visits there and demanding these things be fixed. I got used tires used floor mats painted wheels that chipped off 2 weeks later and never received the 2nd key fob and to have the car programmed correctly you have to have 2 keys so I had to order a key and pay 250$. Make sure any concerns are fixed before signing anything. B
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? No