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Tacoma Dodge Chrysler Jeep Ram


4101 S Tacoma Way, Tacoma, WA 98409 (map)
Today 9:00 AM - 9:00 PM
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Dealership Sales Review

1 out of 5 starssales Rating
Run! Tacoma Dodge are [non-permissible content removed]
Written by Zack_M on 08/12/2013
Run from Tacoma Dodge, I purchased a new truck from them with a trade in two weeks ago. I am now making payments on both vehicles. If this happens to you please file a complaint with the Attorney Generals office and the DMV. Below is a copy of my complaint, I believe Tacoma Dodge Chrysler Jeep to be in violation of line 2 of WAC 308-66-195 "(2) If there is a lienholder on any vehicle acquired by the dealer, the dealer must obtain possession of the title by paying off any balance due to the lienholder no later than the close of the second business day following the date of acquisition of the vehicle by the dealer. For purposes of this section, if a dealer takes possession of a vehicle as a trade-in, a dealer acquires that trade-in vehicle when the dealer takes possession of the vehicle and unconditionally sells another vehicle for which the trade-in vehicle is part of the price in accordance with RCW 46.70.180(4)." And possibly RCW 19.116.050 "A dealer engages in an act of unlawful transfer of ownership interest in motor vehicles when all of the following circumstances are met: (1) The dealer does not pay off any balance due to the secured party on a vehicle acquired by the dealer, no later than the close of the second business day after the acquisition date of the vehicle; and (2) The dealer does not obtain a certificate of title under RCW 46.70.124 for each used vehicle kept in his or her possession unless that certificate is in the possession of the person holding a security interest in the dealer's inventory; and (3) The dealer does not transfer the certificate of title after the transferee has taken possession of the motor vehicle." On Saturday 7/27/2013 I purchased a new vehicle from Tacoma Dodge Chrysler Jeep. As part of this purchase I traded in a used vehicle with a balance due to a lien holder (B.E.C.U.). The seller agreed to pay off the balance to to the lien holder, this is documented in the "Retail Installment Sale Contract" and in the "Vehicle Buyers Order" that I have attached. There is a payment due to the lien holder on 8/13/2013, the dealer documented this but I unfortunately did not get a copy of that paper work. I was verbally assured that they would get the pay off amount to the lien holder before the next payment was due. I would Like to note that I did not check the box acknowledging there arbitration clause, this can be seen in the attached documents. As of Saturday 8/10/2013 the dealer has not paid the balance due or made contact with the lien holder. I went to the dealer in person the morning of 8/10/2013 and asked to speak with a manager. I asked why the lien was not paid and told the manager that there is a payment due on 8/13/2013. I could not get a solid answer, I was told that "the check to the lien holder is probably in the mail" and "the check could just be sitting on somebody's desk". I asked if they could verify that a check had in fact been written and I was told "the woman that writes the checks works in the building across the street". I asked if they could call her, I was told "She has today off, we can't call her". I explained to the manager my findings in WAC 306-66-195 and I was told, "no law like that exists", "I have never seen or heard of a law like that", "we have as much time as we need to secure money from your new lien to pay off your old lien" I commented that this could possibly be a breach of contract, I then asked the manager if he knew where my trade in was. He responded with "I don't know where it is". I asked if he could find it and he said "I don't think I could find it, we could have sold it by now". This lead me to believe there is a possible RCW 19.116.050 violation. I explained to the manager again that there is a payment due to the lien holder on 8/13/2013 and that if I can not get confirmation from the lean holder of the balance being paid off by 12:00pm Monday 8/12/2013 I would make a payment myself to assure that my credit is not damaged by a late payment. The manager responded by telling me "It won't count as a late payment if it is less then 30 days passed due". We went back and fourth on this for a minute or so, I realized I was not going to be getting anywhere by talking to the dealer so I told the manager that I will be seeking legal help and left.
  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? No

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