Carter Subaru

I just bought a 2013 Subaru Outback from Carter Subaru (just north of Seattle) and the positive experience was something to share (and I rarely share my opinions publicly). I spent the last 2 months reviewing, researching, and test driving 10 makes of compact SUV’s and interacting with many sales personnel. There have been nice sales people, lazy sales people, impatient sales people, poorly informed sales people, condescending sales people, and then there was Guy at Carter Subaru who was exemplary in patience, knowledge of the vehicle, trying to get the best deal for the client (and he really delivered here), and trying to figure out what is the best fit for the client. For example, this was my second test drive (the first one, just to get a feel for the car, was about a month ago) and this time Guy took me on a real test to show how the car handles under various conditions; up a long hill, down a long hill, accelerating on a curved freeway on-ramp, etc., and the 2013 Outback (4 cylinder) handled very well – clearly on par with more expensive makes. More importantly here, with respect to the sales experience, Guy wanted to know what my expectations and concerns were and tailored the test drive to address each of them; I was very impressed - of the 13, only one other sales rep at the other dealerships showed this level of attention to my concerns and expectations. The business side of my experience, I had to pay for the car, was also very nice and very professional. If you are in the market for a compact SUV, in the greater Seattle area, I strongly recommend checking out Carter Subaru. If you run into Guy, tell him Dave sent you.