Peninsula Subaru

Penisula subaru has a great service department with very qualified people to work on the cars. The person who always drove me to and from work when I had my car serviced was very nice and always on time. Unfortunately the management and sales staff do not merit the same praise. Three years ago we went in to purchase an extended warrenty for our Subaru Outback. Of course, they tried to sell us a new car and after hours of negotiations there was an incident with a sales rep and my husband in which the sales rep called my husband outside to fight. I called Peninsula Subaru today because I need repairs thinking that after 3 years they would have calmed down and I really did like the people in the service department, only to discover that, even now, I have to drive over an hour away to Seattle because they will not work on my car. I don't understand why I am being punished. It is my car and I am the one who always took it in to be serviced. We didn't offer to fight the sales guy. I didn't even complain when he pushed me and my infant child aside while challenging my husband. I will be telling everyone I know that the mechanics are great, everyone else is holds a grudge. I guess they really don't value local customer service. I don't even think the sales rep involved still works there. I could be wrong.