Peninsula Subaru

For the most part my service visit was fine. The people at the express desk were courteous and efficient. When I went to the service desk to make another appointment things did not go so well. There were two employees at the desk, one was attending to a customer the other had no one and was facing the other employee talking. I was unable to make eye contact with the free employee so I said”I would like to make an appointment”. The reply was “I’ll get with you when I’am done Chatting. I left and spoke with the Service Manager. The manager spoke with me in a professional and courteous manner. The manager addressed my concerns and I was satisfied.