Casey Toyota
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Not rude, but bad policies
Written by 12/31/2012
onI stopped by Casey Toyota to see if they had a FR-S with a manual.
If it wasn't a manual, I didn't want to bother with a test drive.
Long story short, they had one.
When I asked to test drive it, the manager came out and asked me if I was prepared to buy it today.
I answered no.
I am looking at several cars and how can I answer a question like that for a car I have never driven?
When I said no, he informed me that he couldn't let me take a test drive.
He then informed me he was charging ~$800 over msrp.
I told him not a chance.
I thought Scion had no haggle pricing.
He said as long as it is the advertised price, he can charge.
This is apparently true, but leaves a bad taste in my mouth about Scion in general.
I thought the point was that you couldn't haggle and they would price it fairly.
He commented that he has about 5 people a day that want to come in and test drive this car.
I completely understand this as it is a new car people are interested in... Isn't this the point of a car dealership?
How is he ever going to sell a car he won't let anyone drive?
I think I will be crossing this car off my list as I can't even drive one.
Oh well.
The manager wasn't personally rude per say, just bad policy and didn't care about my potential business one bit.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No
- Did the dealer honor all commitments made? Not Applicable