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Casey Toyota


601 E Rochambeau Dr, Williamsburg, VA 23188 (map)
Today 9:00 AM - 8:00 PM
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Dealership Sales Review

3 out of 5 starssales Rating
Not rude, but bad policies
Written by G11 on 12/31/2012
I stopped by Casey Toyota to see if they had a FR-S with a manual. If it wasn't a manual, I didn't want to bother with a test drive. Long story short, they had one. When I asked to test drive it, the manager came out and asked me if I was prepared to buy it today. I answered no. I am looking at several cars and how can I answer a question like that for a car I have never driven? When I said no, he informed me that he couldn't let me take a test drive. He then informed me he was charging ~$800 over msrp. I told him not a chance. I thought Scion had no haggle pricing. He said as long as it is the advertised price, he can charge. This is apparently true, but leaves a bad taste in my mouth about Scion in general. I thought the point was that you couldn't haggle and they would price it fairly. He commented that he has about 5 people a day that want to come in and test drive this car. I completely understand this as it is a new car people are interested in... Isn't this the point of a car dealership? How is he ever going to sell a car he won't let anyone drive? I think I will be crossing this car off my list as I can't even drive one. Oh well. The manager wasn't personally rude per say, just bad policy and didn't care about my potential business one bit.
  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? No
  • Did the dealer honor all commitments made? Not Applicable

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