Sheehy Volkswagen of Springfield

I used USAA's buying service to provide me with several dealers. I received short blunt calls from all of them except Scott. Scott thanked me for my interest and was very courteous in his voice message (it's a little thing but it was refreshing in an industry that usually feels like you're herded cattle). After collecting quotes from the other dealerships, I came to Scott (who was quite responsive through the entire process) with the lowest offer, and he and his manager were able to beat it. High marks on customer service and price. Can't beat that. We'll definitely be letting Sheehy take first crack at our next vehicle purchase.