Crown Acura Richmond

Acura Richmond (specifically Mary) went beyond my expectations for the repair of my vehicle. When I dropped the car off to have the check engine light diagnosed, they had a couple customers and asked if I just wanted to take a loaner and they would call when my car was ready. Yes I would. Diagnosis would reveal a damaged engine and after many days and Mary arguing on my behalf to Acura for the repair to be covered under warranty I picked up my vehicle fixed washed and cleaned without paying a dime. Mary was honest and upfront, gave me the best customer service I have ever received and I could not say enough good things about her or the dealership. If my Acura experiences are anything like this, I will never buy another vehicle that isn't an Acura.