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Richmond BMW of Midlothian


12100 Midlothian Tpke, Midlothian, VA 23113 (map)
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Dealership Sales Review

3.8 out of 5 starssales Rating
Managers are good
Written by titleist015 on 12/15/2007
I spent around 6 months looking at cars with this dealer off and on and was quoted a number of prices for a number of different cars. Each time the quotes were competitive in the end. Just do your research on invoice prices and stand your ground. Sales associates will initially try to get you to pay full price but will work with you thereafter. Managers want to sell you a car and are much easier to work with on price. One manager, Bob Nance, is extremely customer service oriented and will do his best to meet your pricing needs (as long as you are within reason as well). He seems to value the buyer seller relationship and understand its long term value (which is a pleasant departure from many dealers). After about 2 weeks of looking seriously with the decision in mind that I was going to buy I made the decision to buy from Midlothian BMW and it was also the best quote I had. Don't be afraid to walk away from the deal if you don't get what you want the first day. Be patient. They will offer a good quote in the end.
  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

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