Jerry's Leesburg Chevrolet
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Possible sales shams...
Written by 02/05/2016
onI called Jerry's the day before requesting pricing on a 2016 Suburban XLT. I told the salesman, (John S.) that I was taking the lowest bid between his dealership and another local Chevrolet dealership. I received Jerry's Chevrolet quote via text message. It was below the other dealership so I ventured down to close the deal the next morning hoping this would be a quick transaction since I had pre-approved check in hand. When the paperwork was drafted I assumed the price would be what he sent the day before. Nope. They added another approximately $5000 to the quote from the day before and said they thought I wanted a XL not a XLT. My conversation with John the day before could not have been clearer and he repeated everything I said as I spoke indicating to me that he was taking notes. All that said to say is I believe they lied to me to get me to come in. The story of confusion between the salesman and sales manger seemed contrived and well worn.
Only after I walked out and threatened to call my lender about their seemingly underhanded practice did they lower the price. I ended up with a decent deal and bought the vehicle but did not feel good about buying from them. I will not have my car serviced there for sure though. Just don't trust them anymore.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? No