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Bill Page Toyota

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Bill Page Toyota
2923 Annandale Rd, Falls Church, VA 22042 (map)
Today 9:00 AM - 9:00 PM
Sales Rating
4.86 out of 5 stars (189)
Recommend:
Yes (7) No (0)
Service Rating
4.88 out of 5 stars (648)
Recommend:
Yes (41) No (0)
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Dealership Service Review

4 out of 5 starsservice Rating
Great work but honesty is the best policy
Written by Pamela on 11/14/2023
The service manager who met me at my car then completed the intake was efficient and courteous. The scheduling agent should be better informed about what recalls are and are not available and be honest when a customer asks about scheduling the work.
  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? No
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Bill Page Toyota on 11/16/2023
Dealer Response
Pamela, we appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, The Bill Page Toyota Team
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