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Bill Page Toyota

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Bill Page Toyota
2923 Annandale Rd, Falls Church, VA 22042 (map)
Today 9:00 AM - 9:00 PM
Sales Rating
4.86 out of 5 stars (189)
Recommend:
Yes (7) No (0)
Service Rating
4.88 out of 5 stars (648)
Recommend:
Yes (41) No (0)
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Dealership Service Review

4 out of 5 starsservice Rating
out of state buyer disappointed with service dept.
Written by Daniel on 09/12/2023
Sales and finance guys were great, very helpful and fair. Service dept. dropped the ball. Service record indicated that they changed the battery weeks ago but clearly was not done. That miss step makes me question if the oil change (in the same service log) was done . Just feel I can't trust the service record.
  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? No
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Not Applicable
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Bill Page Toyota on 09/14/2023
Dealer Response
Daniel, we appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, The Bill Page Toyota Team
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