Beyer Kia Falls Church
Back to Sales Reviews
Dealership Sales Review
sales Rating
Respect for the Customer
Written by 05/21/2017
onWe prearranged thru their website a test drive for a Kia Soul that was in stock with options that we wanted. Called back w/i their 20 minute window and they stated the car would be pulled around and have it ready to go for us with the hour...and indeed there it was right by the door. No hassles with the test drive or ride along with the sales agent... just let us go and be back a half hour or so. Our sales agent Heidi Sullivan was low key but supportive in our purchase...no pressure...smart young lady...that said we already knew what we were looking for...so we weren't one of those "challenging" customers.
One quirk with the Kia Soul's is that the spare tire and jack is a $200 option... given all the other things that were standard on + w/ UVO package car we were testing. Kia Souls come w/ free road side assistance, but I am kind of old school on this.
The sales manager, Bobby Wallace, help us with the financial package. There were a couple of different options w/ rebates and interest rates/loan durations. price was very good vs. invoice, definitely a good deal. Checked the numbers, did the paper work and out the door. None of the back and forth to the "tower" for the deal to be approved.
One best purchase experiences we have encountered.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes