DARCARS Pre-Owned Fairfax
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Dealership Sales Review
sales Rating
Stay away
Written by 01/18/2017
onI would not go to these guys again. I bought a used Mercedes Benz from them and after the deal was already made and I had committed to purchase the car, they informed me that they do not have the keys to the roof cargo on the top of the car and the manager on duty did not even have the decency or the professional courtesy to walk up to me and offer me even an apology, yet alone a compensation for the time and the money I have to spent getting a new set of keys for the cargo. After a month, I am still trying to find a solution for the issue which they knew about and did not tell me. Misrepresentation, intentional or out of negligence, must not be tolerated, even by a used car dealership. Also, they put that inspection sticker pretty quickly on any car that comes their way so that they can sell it, but as it was the case with my car, the wiper blades had to be replaced right away and no independent mechanic in their right mind would have issued a passing inspection for a car that needs the wiper blades to be replaced ASAP, among few other minor issues.
I would stay away from this guy mostly because of their lack of professionalism and the fact that they not only lie to the customers face, even the managers treat customers with no respect whatsoever.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? No