Pohanka Lexus of Chantilly
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Dealership Service Review
service Rating
Outstanding service experience
Written byon 04/27/2017
Fred Earl has been my service advisor for the past 5 years. He always is in a great mood and always offers me a great customer service experience. He takes the time out to make sure what is needed for my IS-250 and answers all of my questions. Fred Earl truly makes coming to get my car serviced a good experience.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes