Audi Chantilly
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Dealership Sales Review
sales Rating
best sales specialist
Written by 05/09/2020
onI recently bought a car at Chantilly Audi. I give the strongest possible recommendation of Mark Cooper, their sales agent there. I have had many cars in my life, some bought new, some bought used either at a dealer or at car max. As I usually do when I go car shopping, I did a rather exhaustive search, visiting dealerships of many different makes, and then among my favorites, visiting multiple dealerships within the brand. I wanted a dealership that seemed well run, eager to assist me, and respectful of my time as I figured that wherever I bought the car, I would end up using them for servicing and repairs and basically have a long term relationship with them. I like Chantilly Audi. It satisfied my requirements just mentioned. But that was not the main reason that I chose them. Mark Cooper was. He was the agent that I found by looking at reviews on line. Although I have car shopped for many years, I had never bothered to look for reviews of sales people or dealerships on line before. I just always figured that I would wander into a dealership and meet an agent that I would like. But over and over again recently, with many car dealerships even including other Audi dealerships, I found the sales people, while pleasant, appeared not more knowledgeable than I about their car, sometimes easily annoyed to have to answer a question, short on time from the start as if only interested if they could make a quick sale and move on, and unresponsive to or unavailable for follow up questions after I left their shop the first time. I had almost settled on a different dealership within the Audi system although unhappy with the treatment there, and then I found Mark. For instance, I wanted to have a certain option but the other dealership's sales person said that Audi just didn't do that. I mentioned that to Mark and he said that he believed that they did do it and then proceeded to show me a page on his computer screen that said they did. In many other instances after that, he was similarly informed, interested in helping, and just a pleasure to deal with. I have never in my life written a review of anything online simply because I have never felt strongly enough to do it. I wholeheartedly recommend Mark Cooper at Chantilly Audi. They are lucky to have him, and you will be lucky to have him as your car sales specialist also.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes