Mercedes-Benz of Alexandria
Back to Service Reviews
Dealership Service Review
service Rating
Excellent Mercedes Service Center
Written byon 05/30/2012
I have an older Mercedes-Benz C-Class and it is out of warranty, so I am carefull where I take it.
My service advisor, Rick Savanh has been great.
He tells me what has to be done and what can wait, and he keeps me informed what's happening while the car is in for service.
I get a free loaner car and they have a nice new customer lounge with tv, coffee and free computers with internet service.
I love this place.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes