Mercedes-Benz of Alexandria
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Dealership Service Review
service Rating
Exceptional Service at Mercedes Benz of Alexandria
Written byon 06/10/2012
I have been extremely pleased and satisfied with the service that I have received from Mercedes Benz of Alexandria.
I have been a customer for over 10 years.
Scheduling appointments are quick and easy.
When I arrive, I am greeted by name and my paperwork is always ready and in order.
My service advisor, Rick Savanh contacts me to let me know the status of my service and if anything else was found that needs to be repaired.
He always gives me an honest and complete evaluation of my vehicle.
Rick just like all of the employees are always helpful, courteous, and very professional.
I highly recommend Mercedes Benz of Alexandria for all of your service and dealership needs.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes