Mercedes-Benz of Alexandria
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Dealership Service Review
service Rating
Great Service and Attention to Customer Service
Written by 07/20/2012
onI have been going MBA for over 8 years now and have to say my last service experience was the best. The Staff made all the difference made me feel special and cared for. John the service manager follow up and insistence in making sure I was satisfied made it a 5 star experience.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes