Tim Dahle Nissan Southtowne
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What do you expect from a car salesman?
Written by 03/10/2011
onI used Edmunds to get a price quote on the Nissan Rogue S360, love the service!
Tim Dahle responded and after a few discussion and emails we decided to visit them.
The price still wasn't as low as I had hoped, but the salesman told me "butts in the seats, not phone conversations makes my manager deal".
We drove to the dealership, the manager wouldn't go any lower but they were still the best deal around so we agreed to purchase.
From there we waited for 2 hours to sign the papers, then as we walked in to the finance office my wife clearly said NO extended warranties, NO discounted service plans, nothing but the car.
Maybe the guy didn't hear the repeated no's, we still had to listen to all the offers.
Then, comes the disclosure about negotiated bank rates being lower than advertised and if they got it for lower, they pocketed the difference.
We told him from the beginning that we wanted to go through a local credit union and then noticed he had "accidentally" listed a national bank with no local branches on the contract.
Again, maybe he didn't hear, right?
10 months later here's the last straw.
While opening the mail tonight I get this official looking letter with fines and penalties for misuse printed all over it, I'm thinking what did I do to the IRS?
I open it, it's a buy back promo for Tim Dahle.
Being a sucker I read it, it tells me to go to a mytradeincar.com type website to see what their 120% (up to of course) trade in value based upon KBB.
It also has cash rebates and bonuses and discounts all listed.
I click submit, it doesn't give me a price, it puts me on contact me list and of course within 30 minutes my phone rings.
While talking to the salesperson, he reminds me of the best case stuff they print on there, he points out the fine print and the either / or's.
Then to add an unneeded insult for not reading all the fine print first he says common sense should tell me that they can't give me all of this stuff.
Well common sense tells me that I won't be back to Tim Dahle nor will I refer anybody to them.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes