Tim Dahle Nissan Southtowne
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Sold us a broken truck
Written by 06/05/2017
onVery poor communication here. Can never get anyone on the phone. When we were negotiating on the price, they told us they would run the truck through the shop to get it whatever it needed to pass safety & emission and whatever else the truck may need. Well when we went to sign the contract, we found out that running it through the shop cost $1000! Plus interest because it's financed into the loan. I have never heard of that at a dealership and refused to pay it. They still have to make it pass S & E for financing anyway. After having my own mechanic look over it, it needs a new radiator, the backing plate was bent and rubbing on the tire, the front differential and transfer case are leaking (the transfer case had NO fluid in it btw). The rotors are rusted, the rear brakes did NOT pass safety, and we had to replace the passenger side mirror and flush the tranny. We have put a ridiculous amount of money into a truck we just bought.
*update* We are now having to replace the transfer case because there was so much damage from not having fluid. We have put over $2500 in repairs into a vehicle we've had for less than a month! They will not do anything to help us out because they would be losing money. So I guess it's our problem they didn't check the truck thoroughly enough before offering it for sale.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No
- Did the dealer honor all commitments made? Yes