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Larry H. Miller Ford Lincoln Provo


1995 N University Pkwy, Provo, UT 84604 (map)
Today 08:30 AM - 08:00 PM
Sales Rating
Recommend:
Yes (2) No (0)
Service Rating

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Dealership Service Review

4 out of 5 starsservice Rating
Good service overcharge and overtime
Written by Decent overtime overcharge on 10/26/2020
They did a good job. It took about a half hour longer than anticipated but they also checked out other items without me asking and advised me without charging me. They did charge me $13 for MISC which I didn't notice til after I left. The only service done was plugging into their computer and re-flashing my computer. So extra MISC charges were nothing but a way to pad the deal. Service writers were friendly and not pushy at all.
  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? No
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? No

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Thomas Fortune on 10/27/2020
Dealer Response
Thank you for your positive review! If there is anything else that we could have done to improve your visit, please don’t hesitate to let us know. We hope to work with you again soon! - Thomas Fortune, General Manager
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