Waxahachie Ford
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Dealership Service Review
service Rating
2017 Focus
Written byon 12/22/2022
I scheduled an appointment for an oil change for my Focus. I arrived on time, spoke with the tech and told him I would be in the waiting room. When he came to get me upon completion of the job, he found that I was crying. I told him that my sister had died two weeks ago. He was so kind and compassionate and asked if he could give me a hug. It’s little things like that that will keep me coming back to Waxahachie Ford.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes