North Park Subaru at Dominion
Back to Sales Reviews
Dealership Sales Review
sales Rating
Awesome Purchasing Experience
Written by 07/05/2016
onCan't say enough about our recent Outback purchase from NP Subaru at the Dominion. We purchased our Outback through a broker and NP Dominion had our vehicle. Tho I almost expected to be treated like a 2nd class citizen since it was a broker purchase... Au contraire! The manager, Stephen was wonderful. The purchase was during a stop-sale of Legacy's/Outbacks for a steering column issue, but Stephen was great on keeping us informed on when our vehicle would be ready and ensured it was on the top of the list to be ready once parts were available.
Dan Hanus, our sales "guy" was a pleasure to work with in getting the paperwork accomplished etc. Stetson walked us through the features of our new vehicle and Malcolm, the "finance guy", was great to work with as well. No pressure, just facts.
A month later.... Love, love , love the Outback! (After all Love is what makes a Shbaru a Subaru). Received a phone call from Cameron who explained a new program to go over any items with new owners to ensure they get the best capabilities out of their new vehicles. Spent about a half hour going over various features. Plus a car wash and a gas card!! Now that's treating customers right!
Not to mention a super nice waiting area with comfy chairs, computers, TV, drinks and cookies.
Can't say enough nice things about these folks!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes