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Mercedes-Benz of Plano


6455 Dallas Pkwy, Plano, TX 75024 (map)
Today 9:00 AM - 6:00 PM
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Dealership Sales Review

1 out of 5 starssales Rating
Stay away. Unethical
Written by Phillip Humphries on 09/24/2022
I strongly recommend that you do not buy a used vehicle from these people. They sold me a 2015 Audi Q5 with less than 42,000 miles on it. One month and one week later I had to have over $3,200 worth of repairs done to the vehicle. The brakes were completely gone. The battery and spark plugs needed to be replaced. The top timing cover was cracked. I still haven’t fixed all the things from the first time and last night, it stranded me on the side of the road again. They do not do mechanical inspections of the used cars they sell. My fault for not getting it independently inspected but I assumed Mercedes Benz of Plano would operate ethically. They do not. It has been the worst car buying experience of my life. I very strongly recommend that you do not buy from them. I have supporting documentation of everything I’ve said here. Do not buy a used car from these people.
  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes

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