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Jordan Ford

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Jordan Ford
13010 Interstate 35 N, San Antonio, TX 78233 (map)
Today 7:00 AM - 7:00 PM
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Dealership Service Review

2 out of 5 starsservice Rating
Disappointed
Written by avinaja on 12/11/2016
Service to my F150 was good and quick - but my consultant was moody and did not called when the truck was ready. Usually I get charge for the works about 40.00 and I got charged 70.00 dollars - I know things do happen and I will continue to take my f150 to Jordan for service - thanks!
  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? No
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? Not Applicable
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gstrain on 12/12/2016
Dealer Response
Thank you, Avinaja, for your honest feedback about your experience with us. It is our goal that every customer leaves satisfied so we are disappointed to hear that you did not. Please reach out to Brooke Kuhlmey at bkuhlmey@jordanford.com or 210-477-8020 so we can discuss ways we can make this better. We value your business and hope to hear from you.
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