Freeman Toyota

Got a 2000 Mercury Cougar from them. When I bought it, there were cords in the backseat hanging out, they said they would take care of it and even wrote it in the contract. We bought the car for like $80000. When I came later to get it, the cords were NOT taken care of, and there was still a live wire in it. They didn't clean the car, and only cleaned the areas that come within first sight (as in not under the seats, the pockets, under floor mats, etc). The salesman just put ducktape over it. The dealership failed to put a front license plate on it and I got stopped by a cop 2 weeks after having the car because it didn't have one, luckily he let me go, but I was very upset. I've only had the car for 9 or 10 months and these are the following problems with it: Exhaust pipe has come off 3 times. The hazard lights, turn signals, and car horn don't work. They almost wouldn't honor the warranty until I said I mentioned Better Business Bureau. They also wouldn't repair the car, told me Mercury Dealership would have to fix it, not Freeman Toyota. The car was sold at a terrible rate and wasn't even worth the price paid for it. On top of that, they had absolutely terrible service and gave us the run-around. I would recommend a Saturn dealership. They're no haggle/no hassle and are MUCH nicer/better.