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Freeman Toyota

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Freeman Toyota
204 NE Loop 820, Hurst, TX 76053 (map)
Today 9:00 AM - 9:00 PM
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Dealership Sales Review

1 out of 5 starssales Rating
Nine Months and STILL no Hitch
Written by donanddonna on 10/02/2012
I bought a 2012 Toyota Sienna in January 2012, including a tow package. I was supposed to get a hitch installed in a few days. After putting me off for several weeks they finally told me that the hitch for the Sienna had been recalled but another one would be soon available. It has now been nine months and I was told today that Toyota still does not know when a hitch will be available. What did I buy the tow package for?
  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? No
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