Russell & Smith Mazda
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Dealership Service Review
service Rating
Service on 2020 CX5
Written byon 07/27/2023
Truly appreciate the level of communication that the Service Representative, Nathan Nguyen, provided in addressing my issues, providing me with the information I needed to make a decision on repairs and making sure everything was handled in a timely manner
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes